Shades Solar Films is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, request a quotation or use our services.
We are committed to handling information responsibly and in accordance with the UK General Data Protection Regulation, the Data Protection Act 2018 and other applicable privacy laws.
Information you provide when contacting us, requesting a quote or using our website.
We take reasonable administrative and technical steps to protect the information we hold.
You may request access, correction, deletion, restriction or other data rights where applicable.
Shades Solar Films is based in Great Barr, Birmingham and serves customers throughout Birmingham, the West Midlands and surrounding areas.
If you have questions about this Privacy Policy or how information is handled, please contact us using the details at the end of this policy.
When you contact us, request a quotation or complete a website form, we may collect your name, email address, telephone number, address or installation location, enquiry details and any photographs or information you choose to provide.
When you visit the website, certain information may be collected automatically, such as IP address, browser type, device information, pages visited, time spent on the website and referring website information.
We use personal information for legitimate business purposes, including responding to enquiries, providing quotations, delivering services, customer communication, website improvement and legal or regulatory compliance.
When you contact us through the website, by email or by telephone, we use the information provided to respond to your enquiry and discuss your requirements.
Our website may use cookies and similar technologies to improve functionality and understand how visitors use the site. Cookies may help remember preferences, monitor performance, analyse visitor behaviour and improve user experience.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
We may occasionally send marketing communications where you have requested information, specifically opted in or where we have a lawful basis to contact you.
You may withdraw consent or unsubscribe at any time by following instructions in the communication or contacting us directly.
We take reasonable steps to protect the information we hold. Measures may include secure systems and devices, password protection, restricted access, secure communication methods and appropriate administrative safeguards.
No internet transmission or electronic storage method can be guaranteed to be completely secure, but we always take reasonable steps to protect your information.
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected.
Retention periods may vary depending on enquiries, quotations, completed projects, legal obligations, accounting requirements and business record keeping. Once information is no longer required, it will be securely deleted or anonymised where appropriate.
We may use third-party providers to support website and business operations, such as website hosting providers, analytics providers, email communication systems and IT service providers.
We do not sell personal information to third parties. Our website may contain links to external websites, and we encourage visitors to review the privacy policies of those websites.
Under UK GDPR, you may have rights in relation to your personal information. These may include access, correction, deletion, restriction, objection, data portability and withdrawal of consent where processing is based on consent.
To exercise any of these rights, please contact us. We may need to verify your identity before processing certain requests.
Access: request a copy of the information we hold.
Correction: ask us to correct inaccurate or incomplete information.
Deletion: ask us to delete information where there is no legitimate reason for continued processing.
Restriction or objection: ask us to limit or stop certain processing where applicable.
Data portability: request transfer of information where legally applicable.
We may collect information such as your name, telephone number, email address, address details and information relating to your enquiry or project.
We collect information to respond to enquiries, provide quotations, deliver services, communicate with customers and improve our website.
We do not sell personal information. Information may only be shared with trusted service providers where necessary to support business operations or comply with legal obligations.
Yes. You may submit a request to access the personal information we hold about you or request deletion where legally appropriate.
Cookies may help improve website functionality, analyse visitor behaviour and enhance user experience. You can control cookies through your browser settings.
You can contact us by telephone or through the Contact Us page and we will be happy to assist.
Shades Solar Films
Great Barr, Birmingham
Telephone: 07718 425452
This Privacy Policy may be updated from time to time to reflect changes in legislation, business practices or website functionality. Last updated: June 2026.
